Return Policy
We offer free
returns or exchanges within 7 days of
receiving your order. You can return your product for Wallet credit, a different
product, or a refund to the original payment method.
Please note the
following exceptions to our return and exchange policy:
· Discounted items are final and cannot
be returned or exchanged
· Returned items must have tags still
on and be returned in original packaging
· Returned items must have no visible
signs of wear or use
To initiate a
return or exchange, please complete the following steps:
1. Login to our online
return portal using your email address and order ID
2. Choose the products
you wish to return or exchange from your order
3. We will arrange the
reverse pick up.
The following table contains a list of products that are not eligible
for returns as per the seller's Returns Policy:
|
Category |
Products that can't be returned |
|
Auto Accessories |
Additives, Air Fresheners,
Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent/Scratch Removers,
Filler Putty, Headlight Vinyl Films, Liquid Solutions, Lubricants, Polish,
Power Steering Fluids, Sealants, Oils and Wax |
|
Automobiles |
Cars, Mopeds, Motorcycles and
Scooters |
|
Bath and Spa |
Bath Bubble/Salt/Sponge/Wash, Body
Wash, Loofahs, Scrubs, Shampoos and Soaps |
|
Baby Care |
Bottle Nipples, Breast Nipple Care,
Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe
Warmers |
|
Cleaning Products |
Cleaning Gels, Detergents,
Detergent Pods, Fabric Wash Products, Surface Cleaners, Stain Removers and Washing
Bars/Powder |
|
Computer/ Mobile Accessories |
Blank/Educational Media, CDs/DVDs,
Ink Toners, Music, Movies and Software, Mobile/Tablet/Laptop Screen Guards,
Screen Guard Applicators, Graphic Cards, Processors, Motherboards, Internal
Hard Drives and RAMs |
|
Food and Nutrition |
Canned Food, Condiments, Drinks,
Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables, artificial
Sweetener, Milk and other Edible Products |
|
Fashion |
Baby Dolls, Clothing Freebies,
Lingerie Wash-bags, Shapewear, Socks, Stockings and Swimsuits |
|
Footwear Accessories |
Oils, Glue, Grease, Socks, Shoe
Deodorants/Polish Creams/Sprays and Wax |
|
Gardening Products |
Plant Saplings, Plant Seeds and
Soil Manure |
|
Health Care |
Antiseptic, Band Aid, Body Pain
Relief, Eye Drops, First Aid Tape, Glucometer Lancet/Strip, Healthcare
Devices and Kits, Medical Dressing/Gloves and pH Test Strip, Healthcare
accessory, medical treatment and surgical instruments |
|
Home Products |
Adhesives, Barbeque wood,
Bird/Insect Repellent, Contact Cement, Crack Fillers, Inks, Guitar/Yoyo
Friction Stickers, Marker Refills, Mosquito Coil/Vaporiser/Vaporiser Refills,
Naphthalene Balls, Scuba/Smoking-Pipe Mouthpieces, Sprays, paint remover,
napkins, cleaning gloves and accessory and spray paints |
|
Hygiene |
Cannula, Contact Lens, e-Hookah,
Fake Moustache, Female Urination Devices, Menstrual Cups, Needles, Panty
Liners, Shaving Products, Smoking Patch, Straws, Sweat Pads, Tampons, Teeth
Whitening Products/Wipes, Tissues, Toilet Tissue Aid, Toilet Rolls and Women
Intimate Care |
|
Innerwear |
Bra Accessories, Briefs, Boxers,
Lingerie Sets, Panty, Garter, Trunks and Vests |
|
Jewellery |
Coins |
|
Music Instrument Accessories |
Mouthpiece Cap/Pad/Set, Oils and
Polish |
|
Party Supplies |
Balloons, Candles, Cut-outs, marker
refills, Decoration articles and Whistles |
|
Festive Supplies |
Hookah Charcoal/Flavor/Mouth-tip,
Incense Sticks and Holi/Rangoli Color |
|
Personal Care |
Conditioners, Creams, Deodorants,
Electric Ear Cleaners, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face
Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care,
Kajal, Lens Solution, Lip Plumper/Stain, Blackhead/Makeup/Nail Paint
Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products,
Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning
Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care,
Foot Care, Mens Grooming Accessory, Bindi, Body Art, Makeup Accessory, Body
& Skin Accessory, bath and spa accessory, Razors and Blades |
|
Pet Supplies |
Aquarium Consumables, Hair Styling,
Health Care/Medicinal Products, Horse Girth/Grooming Kit/Braid Tail
Bag/Hay/Liniment/Poultice, Inhaler Masks, Litter Box Enclosures, Litter
Scoops, Pet Chew, Pet Food/Treat, Pet Pad, Pet Hygiene/Personal Care Products,
Poultice, Tail Wraps, Waste Bags and Water Troughs |
|
Sexual Wellness |
Condoms, Fertility Kit/Supplement,
Lubricants, Pregnancy Kits, Sexual Massagers, Sexual/Pleasure Enhancement
Products and Vaginal Dilators |
|
Covid Care or Privative Product |
3 Ply Mask, N95 Mask, Face Shield,
PPE Kit, Sanitizer, Gloves |
|
Health & Safety Products |
Safety Helmets, Safety Goggle,
Safety Gloves |